I am trying to move a mailbox from one user account to another within a single AD domain. We are using Exchange 2007. I have followed these steps:
- Disable the account
- From "Disconnected Mailbox" container, connect to the new account
- I get a success message
When I try to login to OWA using the new user account, I get this message:
Outlook Web Access could not connect to Microsoft Exchange. If the problem continues, contact technical support for your organization.
Request Url: https://mail.somedomain.com:443/owa/default.aspx User host address: 1.2.3.4
Exception Exception type: Microsoft.Exchange.Data.Storage.ConnectionFailedTransientException Exception message: Cannot open mailbox /o=cgsexchangeorganization/ou=exchange administrative group (fydibohf23spdlt)/cn=recipients/cn=someuser.
NOTE: I changed some identifying information for security purposes.
I have tried multiple times and get to the same place. When I login to OWA with old account, I get an error that the mailbox cannot be found, which makes total sense. Does anybody have any ideas on this? Thanks!
Turns out I was just being impatient it seems. With nothing new done, after about 1 hour, I tried again and it all worked out fine. Without knowing the specifics of how Exchange 2007 works under the hood, it seems like it needed some time to finish processing the reassignment. Thanks for all your assistance!
Have you tried stopping/starting the Exchange services (or reboot the server)? Is the Exchange database mounted?
The offline adress list has to be rewritten, so Clients can find the moved mailbox. Either patience or manual update through the mmc does the trick