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jao
Asked: 2013-10-17 01:19:03 +0800 CST

Sent items are stored in own mailbox instead of shared mailbox

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E-mail sent from (not on behalf) a shared mailbox is stored in the user's mailbox sent items folder instead of the sent items folder in the shared mailbox.

There is apparantly a hotfix (KB2181579) but that only works with Cached Exchange Mode enabled.

Enabling Cached Exchange Mode is PITA, as it has its own problems (missing folders, calendar items missing/not synchronizing etc)

Is there a way to store the sent items in the shared mailbox, which does not involve rules?

exchange

1 Answers

  1. I am unsure if this would answer your query. Create a rule on OWA (webmail) and open your shared mailbox on which the sent item has to be saved. Open Options in the (Shared Mailbox webmail)

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    And go to Mail -> Automatic processing -> Inbox and sweep rules and create a rule to download the Sent Items which are saved in Personal mailbox

    [enter image description here2

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