I'm running MailEnable on my server, and have been for many years. Recently we had an attack on our server, and I was able to close the hole.
Since then, our mail server doesn't seem to be sending mail out.
- If I send an email from myself to another account hosted on the server, the email arrives as expected.
- If I send an email from my gmail account to my business account, the email also arrives as expected
- The problem comes when I send from my business account to an external domain
- I tried the following
- Gmail.com
- Hotmail.com
- Shaw.ca
- When I send to any of the above
- The message leaves my client as expected,
- The logs appear to accept and forward on the message
- The SMTP outbound que is empty
- The message never arrives
- I have checked our domain with
- mxtoolbox.com
- senderbase.org
- And neither of them are reporting any problems with our domain.
- I have ensured that port 25 is open (along with the other standard ports)
- I tried the following
Here is one of the log entries from the SMTP connector
11/05/13 12:10:00 SMTP-IN 494C0AF55CD0400FB90FD5E6525BC885.MAI 1312 127.0.0.1 220 mx1.example.com ESMTP MailEnable Service, Version: 6.81--6.81 ready at 11/05/13 12:10:00 0 0
11/05/13 12:10:00 SMTP-IN 494C0AF55CD0400FB90FD5E6525BC885.MAI 1312 127.0.0.1 EHLO EHLO ASSP.nospam 250-mx1.example.com [127.0.0.1], this server offers 6 extensions 159 18
11/05/13 12:10:00 SMTP-IN 494C0AF55CD0400FB90FD5E6525BC885.MAI 1312 127.0.0.1 EHLO EHLO ASSP.nospam 250-mx1.example.com [127.0.0.1], this server offers 6 extensions 159 18
11/05/13 12:10:01 SMTP-IN 494C0AF55CD0400FB90FD5E6525BC885.MAI 1312 127.0.0.1 AUTH AUTH LOGIN 334 VXNlcm5hbWU6 18 12
11/05/13 12:10:01 SMTP-IN 494C0AF55CD0400FB90FD5E6525BC885.MAI 1312 127.0.0.1 AUTH {blank} 334 UGFzc3dvcmQ6 18 26 [email protected]
11/05/13 12:10:01 SMTP-IN 494C0AF55CD0400FB90FD5E6525BC885.MAI 1312 127.0.0.1 AUTH Y29sb25lbGZhY2U= 235 Authenticated 19 18 [email protected]
11/05/13 12:10:01 SMTP-IN 494C0AF55CD0400FB90FD5E6525BC885.MAI 1312 127.0.0.1 MAIL MAIL FROM:<[email protected]> 250 Requested mail action okay, completed 43 31 [email protected]
11/05/13 12:10:01 SMTP-IN 494C0AF55CD0400FB90FD5E6525BC885.MAI 1312 127.0.0.1 RCPT RCPT TO:<[email protected]> 250 Requested mail action okay, completed 43 35 [email protected]
11/05/13 12:10:01 SMTP-IN 494C0AF55CD0400FB90FD5E6525BC885.MAI 1312 127.0.0.1 DATA DATA 354 Start mail input; end with <CRLF>.<CRLF> 46 6 [email protected]
Here are the headers of the sent message
X-Assp-Version: 1.7.5.7(1.0.07) on ASSP.nospam
X-Assp-ID: ASSP.nospam 78601-04523
X-Assp-Intended-For: [email protected]
X-Assp-Envelope-From: [email protected]
Received: from [10.10.1.101] ([68.147.245.149] helo=[10.10.1.101]) with
IPv4:587 by ASSP.nospam; 5 Nov 2013 12:10:00 -0700
From: Chase Florell <[email protected]>
Content-Type: text/plain
Content-Transfer-Encoding: 7bit
Subject: Test Message
Message-Id: <[email protected]>
Date: Tue, 5 Nov 2013 12:10:18 -0700
To: Chase Florell <[email protected]>
Mime-Version: 1.0 (Mac OS X Mail 7.0 \(1816\))
X-Mailer: Apple Mail (2.1816)
.
Where else can I check to see if there is something broken? What could cause a problem like this whereby the message appears to send, but never arrives, and never returns a bounce?
I have no idea what happened. I installed the most recent MailEnable hotfix just now, and rebooted the computer. Email appears to be flowing again.
It's as though something got balled up internally.