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Greg
Asked: 2013-11-14 12:22:41 +0800 CST

exchange 2013 receives email but doesn't deliver it

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We have a single exchange 2013 server. Recently a user has said that emails are being sent to them from external addresses but not arriving.

Having a look at the Message Tracking Log (Get-MessageTrackingLog - ResultSize Unlimited -Start "nov 9 2013" -End "nov 11 2013" | Out-GridView) shows that the message was received by the server (there is a SEND event, Source=SMTP from the email address in question) but there was no DELIVER event for that email.

I can find 2 occasions in the last couple of days where this has happened, with two separate senders (same recipient).

What else should I check?

exchange-2013

1 Answers

  1. Best Answer

    Found the email. It was delivered to SpamQuarantine Mailbox, not to the user. It was in the transport log and appeared as being sent from [email protected] to [email protected] instead of the original from/to

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