I just changed our delegated name sever though our registrar (MelbourneIT, if it's important).
The updated nameserver value shows in the whois report - does this mean that the update has completed?
If not, how long should I expect to wait for the change to complete?
The domain is a com.au
.
First, find out the nameservers for com.au:
Then check a sample of those nameservers to see if they have the new delegation for your domain. E.g., for theage.com.au:
and
If any of the nameservers show the old delegation, then the update is still propagating.
"dig" is your friend when it comes to DNS; spend some time learning how it works, and how the DNS system works. (I should take a bit more of that advice myself -- I still don't think I've got a complete understanding of DNS.)
First, find out the nameservers for com.au:
nslookup
[snip]
com.au nameserver = z.au.
com.au nameserver = w.au.
com.au nameserver = y.au.
com.au nameserver = x.au.
Then check a sample of those nameservers to see if they have the new delegation for your domain.
nslookup
I find the absolute best tool for seeing what the delegation hierarchy for a zone looks like (and a whole bunch of other things besides) is the squish.net DNS testing tool. It'll traverse every path from the root to your chosen record, and make sure that everything is correct and consistent. It also shows you which nameservers are being used at every level, so you can tell whether your new nameservers are active, and if there are any discrepancies, you know exactly where to go look.
It is, by far, my no. 1 DNS testing tool. (No affiliation, just a huge fan).