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NaOH
Asked: 2014-03-21 08:47:26 +0800 CST

"Delegates page is not available" in Outlook 2010 with Exchange 2010

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I have a user that is trying to assign delegates but receives the following error message when they try to access Delegate information in Outlook 2010:

The delegates page is not available. Cannot access Outlook folder.

I've found this KB article: http://support.microsoft.com/kb/2753709 but having performed the steps in the workaround, the string CN=Deleted Objects does not appear in the .ldf file generated (nor even the word Deleted).

I'm not sure what to attempt at this point. If I create a profile on my PC with his mailbox, the same issue occurs so it's not Outlook or his PC I'm pretty sure...

exchange

1 Answers

  1. Best Answer

    If they have rules, try exporting all of their rules. then run outlook /cleanrules from the outlook.exe directory and see if that fixes the issue.

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