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Metalshark
Asked: 2014-08-01 06:20:06 +0800 CST

EMC VNXe GNU Source Code

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Does anyone know where EMC host their GNU source code for VNXe products?

We are tired with calling Delhi/Idaho for them to dial in to fix trivial issues and would like to figure out the algorithm of their temporary password system and avoid waiting hours for a WebEx.

Meta

As someone would like to discuss being a professional system administrator it might be worth adding some context. A "solutions provider" mis-sold an EMC VNXe solution to senior management before operations had a chance to intervene. It fails hard in our 24/7 alarm monitoring environment and needs continually fixed.

Every second of downtime when a fire alarm or lone worker alarm comes in increases the chance someone loses their life. It is being replaced, but due to politics between firms and costs this will be a month or two. Meanwhile I don't have time to be messing about with account managers and escalation processes - we need this to work and have access to fix it immediately. Otherwise I'd agree entirely in going through the proper channels.

End of Meta

storage

2 Answers

  1. Best Answer

    Searching for "gpl vnxe download +site:emc.com" finds this clause in the release notes (ver 2.3.1, if that matters):

    Open Source Licenses

    GPL-licensed code is included herewith. If you would like a copy of any such GPL-licensed code, please send a written request to "EMC Legal, 176 South Street, Hopkinton, MA 01748, ATTN: Open Source Program Office." In your request, please indicate the EMC Software Package or EMC Product (for example, EMC VNXe Series or EMC ) that included an offer for GPL-licensed source code.

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  2. You may simply have to ask them. If I remember correctly, GPL only requires they make available the source code, not that they host it 24/7 on the public internet. While a handful of companies flat out refuse, despite legal obligations (see FSF v. Cisco), many times you just have to make a request through their support channels.

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