Background: One of our users was recently married and changed her name. Correspondingly, we changed her AD username from jane.doe to jane.smith. However, she now cannot authenticate into any of our Samba shares, which use AD for authentication. Any attempt to access them (as mapped drives on her Windows 7 machine) results in a "user not found" error. However, logging in from a different host allows her to access all the drives just fine.
The Problem: Since the issue is clearly client-side, I am assuming that Windows has cached some old credentials with the pre-marriage username, which it is trying to use to authenticate to the file shares. This leads me to two problems:
- How would I clear such a cache and force Windows to use the updated credentials?
- How can this be addressed proactively so that any future name changes don't incur the same trouble?
Additional Details: The clients/workstations all run Windows 7 Pro. All relevant credentials belong to our AD domain, which is a Win 2k8 domain. The file shares are used with Samba 4.1.6 on an Ubuntu box. The Samba server is just a member server for file sharing.
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