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Asked: 2014-12-04 08:50:33 +0800 CST

Why is my Free/Busy Schedule only publishing 2 months of info when I have it configured for 6?

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I'm using Exchange 2003 SP2 (I know, I need to upgrade this, but there are bureaucratic issues that need to be worked out first) and am having difficulties with the Free/Busy Schedule. For some reason, it's defaulted to publishing only 2 months of Free/Busy info for users, even though my GPO has it set for 6 months, and my non-policy registry key is set for 6 months.

These are my non-policy registry keys:

[HKCU\Software\Microsoft\Office\14.0\Outlook\preferences\fbpublishrange] = 6
[HKCU\Software\Microsoft\Office\14.0\Outlook\preferences\fbupdatesecs] = 900

Note: this setting wasn't configured on one of my users' computers, so I added it, and it seemed to resolve the issue yesterday, but the view reverted to 2 months this morning, even though the setting persists.

These are my policy registry keys:

[HKCU\Software\Policies\Microsoft\office\14.0\outlook\preferences\fbpublishrange] = 6
[HKCU\Software\Policies\Microsoft\office\14.0\outlook\preferences\fbupdatesecs] = 900

The policy is managed by GPO and is being applied properly to my computer/user profile:

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My exchange environment is made up of 4 back-end servers and 1 front-end server. I'm explicitly managing all public folders (including the free-busy schedule) on 1 back-end server (meaning I have no mailboxes on this folder; I built it specifically for public folders to resolve an issue I was having with public folder replications). All mailbox stores are configured by system policy to default to the 1 back-end server I designated for public folders.

I'm lead to believe this is a public folder issue, but I can't see how, since only 1 server is serving public folders, and there aren't any special permissions needed for the Free/Busy schedule.

Why would my free/busy schedule only publish 2 months of info when I have it configured for 6? This is happening for all my users.

exchange-2003

1 Answers

  1. Check that registry key on your Exchange Server: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Excdo\Parameters

    Name: FBPublishMonth Value type: DWORD Value data: The period, in months, for which you want to publish Free/Busy information

    There is a know error for that, check KB917687.

    You configure the published Free/Busy information for a mailbox to be displayed for longer than the two months that is the default time period in Microsoft Outlook. However, after some time, you see that this information is displayed for only two months. This issue occurs when you register the Auto Accept Agent to process meeting requests for the affected mailbox.

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