We have a Microsoft Exchange Server 2003 SP2 (v6.5.7638.1) for some user accounts. For one of them I've created the following Outlook 2010 rule to automatically delete mails from a certain origin:
Apply this rule after the message arrives
from [email protected]
and sent to [email protected]
forward it to [email protected] as an attachment
and delete it
and stop processing more rules
So I want mails from [email protected] to [email protected] to be deleted. For debugging purpose, I'm also forwarding matching emails to myself.
Now the issue is that mails are being forwarded to myself (so the rule is working) but they are not being deleted.
I've enabled maximum logging for rule actions at the Exchange level and I can see that the rule is triggered:
Triggering the rule (Delete from [email protected]) with sequence number 10.
The distinguished name of the owning mailbox is Mailbox.
Database "_Company\_Store1".
So the rule is triggered but I can't see why the mail is not being deleted. All I can see is that the message is being delivered (what I don't want).
Message was successfully delivered to <[email protected]> on /o=Company/ou=Mailboxes/cn=Mailbox.
Internet Msg Id:_Company\_Store1.
Note that I've got another rule to delete emails with the same issue. Any idea why the emails are not being deleted?
Deleting is a client-side rule only. Sorry as you can't unless you leave an outlook open.Bypass the problem and change the rule to move it to the deleted item's folder instead
Check there for more info too; https://superuser.com/questions/615729/is-there-a-way-to-permanently-delete-exchange-outlook-email-while-away