Running a member server 2008R2 server. Backups have been running fine for some time but recently ceased to run. We have been using CloudBerry Lab Enterprise Backup to store backups in cloud storage.
I started looking at CloudBerry logs and did not get much information.
2015-06-25 08:18:54,230 [UI] [1] NOTICE - **********************************************************************************************************
2015-06-25 08:18:54,232 [UI] [1] NOTICE - CloudBerry Backup Enterprise Edition Console started. Version: 3.9.6.31
2015-06-30 09:02:00,595 [PL] [32] WARN - Communication channel faulted. Will be recreated.
2015-06-30 09:02:01,521 [PL] [48] WARN - Communication channel faulted. Will be recreated.
2015-06-25 08:18:54,559 [PL] [4] INFO - Creating plan status monitor communication channel.
2015-06-25 08:18:55,955 [PL] [1] INFO - Refreshing plan list
2015-06-25 08:18:56,432 [PL] [1] INFO - Plan created: Plan name: Backup Bare Metal / System State on 10/31/2014 4:33:01 PM, plan id: 8ea94349-1d1d-4035-b9a1-e3e9c8831358
2015-06-25 08:18:56,433 [PL] [1] INFO - Plan created: Plan name: Backup plan on 11/12/2014 12:50:32 PM, plan id: 61e2bcae-caa6-41f7-852f-ab61bdd716b5
2015-06-25 08:18:56,433 [PL] [1] INFO - Plan created: Plan name: Backup plan on 11/17/2014 9:50:39 AM, plan id: 5ad1d6fd-7c83-451d-9639-edd5e6237a95
2015-06-25 08:18:56,825 [PL] [4] INFO - Database file accessed: c:\programdata\cloudberry backup enterprise edition\data\cbbackup.db
2015-06-25 08:18:57,236 [PL] [4] INFO - Repository version: 3.9.3.6, created by product version: 3.9.6.31, date: 10/31/2014 16:30:13
2015-06-25 08:18:59,205 [Base] [1] INFO - MemoryManager instance created
2015-06-25 08:18:59,834 [UI] [10] INFO - Start checking for a new version
2015-06-25 08:18:59,834 [PL] [10] INFO - VersionCheckWebServiceBased initialized
2015-06-25 08:19:00,409 [UI] [10] INFO - ForceCheckForUpdate=False
2015-06-25 08:19:00,409 [UI] [10] INFO - SilentMode=True
2015-06-25 08:19:00,409 [UI] [10] INFO - CurrentVersion=3.9.6.31
2015-06-25 08:19:00,410 [UI] [10] INFO - NewVersion=4.1.0.54
2015-06-25 08:19:15,352 [PL] [4] INFO - SQL query 'SELECT SUM(ver.size) as size FROM cloud_files as fl INNER JOIN cloud_file_versions as ver ON ver.file_id=fl.id AND fl.destination_id = ?'. Parameters: '1' takes in total: 00:00:18
2015-06-30 08:55:58,183 [PL] [1] INFO - Starting plan Backup Bare Metal / System State on 10/31/2014 4:33:01 PM(8ea94349-1d1d-4035-b9a1-e3e9c8831358)...
2015-06-30 09:02:00,595 [PL] [32] WARN - Communication channel faulted. Will be recreated.
2015-06-30 09:02:01,210 [PL] [48] INFO - Creating plan status monitor communication channel.
2015-06-30 09:02:01,521 [PL] [48] WARN - Communication channel faulted. Will be recreated.
2015-06-30 09:02:31,223 [PL] [20] INFO - Creating plan status monitor communication channel.
2015-06-30 09:02:54,799 [PL] [1] INFO - Starting plan Backup Bare Metal / System State on 10/31/2014 4:33:01 PM(8ea94349-1d1d-4035-b9a1-e3e9c8831358)...
2015-06-30 09:08:24,294 [PL] [1] INFO - Saving plan: Plan name: Backup Bare Metal / System State on 10/31/2014 4:33:01 PM, plan id: 8ea94349-1d1d-4035-b9a1-e3e9c8831358
2015-06-30 09:08:24,394 [PL] [77] INFO - Plan changed: Plan name: Backup Bare Metal / System State on 10/31/2014 4:33:01 PM, plan id: 8ea94349-1d1d-4035-b9a1-e3e9c8831358
2015-06-30 09:08:27,302 [UI] [1] INFO - Wizard enginesettings save time: 00:00:00.0857669
2015-06-30 09:08:27,319 [PL] [1] INFO - Starting plan Backup Bare Metal / System State on 10/31/2014 4:33:01 PM(8ea94349-1d1d-4035-b9a1-e3e9c8831358)...
2015-06-30 09:15:59,058 [UI] [1] INFO - Check Network shares step: Fill shares list: Selected shares:
2015-06-30 09:15:59,063 [UI] [1] INFO - \\<server name removed>\h. Read/Write: True
2015-06-30 09:15:59,091 [UI] [1] INFO - Check Network shares step: Shares list filled
2015-06-30 09:16:29,368 [PL] [1] INFO - Saving plan: Plan name: Backup Bare Metal / System State on 10/31/2014 4:33:01 PM, plan id: 8ea94349-1d1d-4035-b9a1-e3e9c8831358
2015-06-30 09:16:29,376 [PL] [33] INFO - Plan changed: Plan name: Backup Bare Metal / System State on 10/31/2014 4:33:01 PM, plan id: 8ea94349-1d1d-4035-b9a1-e3e9c8831358
2015-06-30 09:16:31,958 [UI] [1] INFO - Wizard enginesettings save time: 00:00:00.0053946
2015-06-30 09:16:31,971 [PL] [1] INFO - Starting plan Backup Bare Metal / System State on 10/31/2014 4:33:01 PM(8ea94349-1d1d-4035-b9a1-e3e9c8831358)...
2015-06-30 09:33:55,837 [PL] [1] INFO - Starting plan Backup Bare Metal / System State on 10/31/2014 4:33:01 PM(8ea94349-1d1d-4035-b9a1-e3e9c8831358)...
So I started looking into the Event Viewer application logs and noticed some errors from the Volume Shadow Copy Service. I found four VSS Errors with EventID 8194 corresponding to backup failures.
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="VSS" />
<EventID Qualifiers="0">8194</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-06-23T23:03:36.000000000Z" />
<EventRecordID>39938</EventRecordID>
<Channel>Application</Channel>
<Computer>COMPUTERNAME.DOMAINNAME.local</Computer>
<Security />
</System>
- <EventData>
<Data>0x80070005, Access is denied.</Data>
<Data>Operation: Gathering Writer Data Context: Writer Class Id: {5382579c-98df-47a7-ac6c-98a6d7106e09} Writer Name: TermServLicensing Writer Instance ID: {c4179ee4-dcf0-4868-a9b1-5815067704df}</Data>
<Binary>2D20436F64653A20575254575254494330303030313236302D2043616C6C3A2057525457 5254494330303030313231342D205049443A202030303030333433362D205449443A202030303030 303439322D20434D443A2020433A5C57696E646F77735C73797374656D33325C737663686F737420 2D6B2054534C6963656E73696E672020202020202D20557365723A204E616D653A204E5420415554484F524954595C4E4554574F524B20534552564943452C205349443A532D312D352D3230</Binary >
</EventData>
</Event>
There are four errors, two each from the System Writer, and two from TermServiceLicensing. I checked out the writers with vssadmin list writers
C:\Windows\System32>vssadmin list writers vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool (C) Copyright 2001-2005 Microsoft Corp. Writer name: 'Task Scheduler Writer' Writer Id: {d61d61c8-d73a-4eee-8cdd-f6f9786b7124} Writer Instance Id: {1bddd48e-5052-49db-9b07-b96f96727e6b} State: [1] Stable Last error: No error Writer name: 'VSS Metadata Store Writer' Writer Id: {75dfb225-e2e4-4d39-9ac9-ffaff65ddf06} Writer Instance Id: {088e7a7d-09a8-4cc6-a609-ad90e75ddc93} State: [1] Stable Last error: No error Writer name: 'Performance Counters Writer' Writer Id: {0bada1de-01a9-4625-8278-69e735f39dd2} Writer Instance Id: {f0086dda-9efc-47c5-8eb6-a944c3d09381} State: [1] Stable Last error: No error Writer name: 'System Writer' Writer Id: {e8132975-6f93-4464-a53e-1050253ae220} Writer Instance Id: {e714901a-2c74-4a21-a75d-2a972a17ea4d} State: [1] Stable Last error: No error Writer name: 'Shadow Copy Optimization Writer' Writer Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f} Writer Instance Id: {a68be00b-b8fc-47c6-8318-67a9eded4081} State: [1] Stable Last error: No error Writer name: 'SqlServerWriter' Writer Id: {a65faa63-5ea8-4ebc-9dbd-a0c4db26912a} Writer Instance Id: {a84447a4-b489-49ad-8091-df30e5292191} State: [1] Stable Last error: No error Writer name: 'ASR Writer' Writer Id: {be000cbe-11fe-4426-9c58-531aa6355fc4} Writer Instance Id: {74c93069-57c7-448f-a9b6-eb79ba2119bc} State: [1] Stable Last error: No error Writer name: 'Registry Writer' Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485} Writer Instance Id: {8adb4bc8-4dd8-4470-ad63-88c0ae1a0821} State: [1] Stable Last error: No error Writer name: 'COM+ REGDB Writer' Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f} Writer Instance Id: {3ac7d9a9-2006-4a75-90d3-0796975c2738} State: [1] Stable Last error: No error Writer name: 'BITS Writer' Writer Id: {4969d978-be47-48b0-b100-f328f07ac1e0} Writer Instance Id: {ed1ac904-9dea-444b-abe6-dbe8a13977fa} State: [5] Waiting for completion Last error: No error Writer name: 'TermServLicensing' Writer Id: {5382579c-98df-47a7-ac6c-98a6d7106e09} Writer Instance Id: {c4179ee4-dcf0-4868-a9b1-5815067704df} State: [1] Stable Last error: No error Writer name: 'IIS Config Writer' Writer Id: {2a40fd15-dfca-4aa8-a654-1f8c654603f6} Writer Instance Id: {7cb6910c-e9af-4371-911d-f38a6eab0308} State: [1] Stable Last error: No error Writer name: 'WMI Writer' Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0} Writer Instance Id: {836b0e10-a5cb-4e1e-b9ef-3cd629e365c5} State: [1] Stable Last error: No error Writer name: 'IIS Metabase Writer' Writer Id: {59b1f0cf-90ef-465f-9609-6ca8b2938366} Writer Instance Id: {1f8f224f-2101-41db-b71a-8e130b0d320f} State: [1] Stable Last error: No error
I saw that some of them were hung in State: [ 5 ] Waiting on completion and found a batch file that re-registered the VSS components and restarted some services, which took care of everything but the 'IIS Config Writer' but that cleared after running another manually.
cd /d %windir%\system32 net stop vss net stop swprv net stop bits net stop iisadmin net stop solarwindsagent64 net stop MSSQL$MSSMLBIZ net stop cryptosvc regsvr32 /s ole32.dll regsvr32 /s oleaut32.dll regsvr32 /s vss_ps.dll vssvc /register regsvr32 /s /i swprv.dll regsvr32 /s /i eventcls.dll regsvr32 /s es.dll regsvr32 /s stdprov.dll regsvr32 /s vssui.dll regsvr32 /s msxml.dll regsvr32 /s msxml3.dll regsvr32 /s msxml4.dll vssvc /register net start cryptosvc net start MSSQL$MSSMLBIZ net start solarwindsagent64 net start iisadmin net start bits net start swprv net start vss
I did a little digging and found some information about a registry key controlling callback access into VSS. I added REG_DWORD values underneath HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\VSS\VssAccessControl for several accounts.
I attempted to add domain accounts but received the following.
I followed the instructions and tried several times using the FQDN, NetBIOS domain name, NetBIOS domain name in capitals, UPN. Never could get the domain lookup to work, but I suspect that's due to the NetGetLocalGroup() call. Local group accounts do work ( I added the local Administrators for good measure ) but the articles that I found all specified creating a domain account.
The next step in the article was to check permissions on the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\VSS\Diag Key. I noticed that there were no permissions for the Nt Authority\LocalService and Nt Authority\NetworkService "identities." I immediately ran into the problem of not being able to add those using the GUI. I wasn't sure if it could be done using a command line utility, WMI, or if I had to do it using C++. Oddly enough, once I added permissions to the local Administrators group and started the Volume Shadow Copy service again, the permissions magically showed up. ~Great~
That seems to have resolved the warnings and errors on the startup of the Volume Shadow Copy service so I moved on to the next step. (NOTE: Exactly a week later we were right back to 0x80000005 Access Denied errors)
I thought I would cut down on some of the overhead by running a system state from the command line with wbadmin start systemstatebackup -backupTarget:\computername\temporraryshare.
Technet Wbadmin.exe
Running the backup to an external hard drive connected to another server continually failed. Checking the Event Viewer underneath Microsoft\Windows\Backup\Operational yields:
Looking up information on Event ID 5 here: Windows Server Backup Events and looking up HRESULT information specific to same here: Windows Server Backup HRESULTs
Checked Local Group Policy to make sure nothing was set. Started looking at event details.
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Backup" Guid="{1DB28F2E-8F80-4027-8C5A-A11F7F10F62D}" />
<EventID>5</EventID>
<Version>2</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2015-06-30T13:21:14.567755700Z" />
<EventRecordID>497</EventRecordID>
<Correlation />
<Execution ProcessID="11340" ThreadID="5280" />
<Channel>Microsoft-Windows-Backup</Channel>
<Computer>COMPUTERNAME.DOMAINNAME.local</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BackupTemplateID">{E1E1D6B2-EEF1-45D7-A7B6-477F343B4D45}</Data>
<Data Name="HRESULT">2155347997</Data>
<Data Name="BackupState">12</Data>
<Data Name="BackupTarget">\\COMPUTERNAME\TEMPSHARE</Data>
<Data Name="NumOfVolumes">2</Data>
<Data Name="BackupTime">2015-06-30T13:16:43.380755700Z</Data>
<Data Name="HRESULT2">2155347997</Data>
<Data Name="VolumesInfo"><VolumeInfo><VolumeInfoItem Name="C:" OriginalAccessPath="C:" State="7" HResult="-2139619299" DetailedHResult="0" PreviousState="15" IsCritical="1" IsIncremental="0" BlockLevel="0" HasFiles="0" HasSystemState="1" IsCompacted="0" IsPruned="0" IsRecreateVhd="0" FullBackupReason="2" DataTransferred="0" NumUnreadableBytes="0" TotalSize="0" TotalNoOfFiles="0" Flags="1574" BackupTypeDetermined="1" SSBTotalNoOfFiles="122303" SSBTotalSizeOnDisk="17221751022" /><VolumeInfoItem Name="E:" OriginalAccessPath="E:" State="15" HResult="-2139619228" DetailedHResult="0" PreviousState="0" IsCritical="1" IsIncremental="0" BlockLevel="0" HasFiles="0" HasSystemState="1" IsCompacted="0" IsPruned="0" IsRecreateVhd="0" FullBackupReason="2" DataTransferred="0" NumUnreadableBytes="0" TotalSize="0" TotalNoOfFiles="0" Flags="548" BackupTypeDetermined="1" SSBTotalNoOfFiles="122067" SSBTotalSizeOnDisk="17018290228" /></VolumeInfo></Data>
<Data Name="DetailedHRESULT">2147942487</Data>
<Data Name="SourceSnapStartTime">2015-06-30T13:16:43.353755700Z</Data>
<Data Name="SourceSnapEndTime">2015-06-30T13:17:27.586755700Z</Data>
<Data Name="PrepareBackupStartTime"><TimesList><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /></TimesList></Data>
<Data Name="PrepareBackupEndTime"><TimesList><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /></TimesList></Data>
<Data Name="BackupWriteStartTime"><TimesList><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /></TimesList></Data>
<Data Name="BackupWriteEndTime"><TimesList><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /></TimesList></Data>
<Data Name="TargetSnapStartTime">1601-01-01T00:00:00.000000000Z</Data>
<Data Name="TargetSnapEndTime">1601-01-01T00:00:00.000000000Z</Data>
<Data Name="DVDFormatStartTime"><TimesList></TimesList></Data>
<Data Name="DVDFormatEndTime"><TimesList></TimesList></Data>
<Data Name="MediaVerifyStartTime"><TimesList></TimesList></Data>
<Data Name="MediaVerifyEndTime"><TimesList></TimesList></Data>
<Data Name="BackupPreviousState">8</Data>
<Data Name="ComponentStatus"><ComponentStatus></ComponentStatus></Data>
<Data Name="SSBEnumerateStartTime">2015-06-30T13:17:31.002755700Z</Data>
<Data Name="SSBEnumerateEndTime">2015-06-30T13:21:13.354755700Z</Data>
<Data Name="SSBVhdCreationStartTime">2015-06-30T13:21:13.354755700Z</Data>
<Data Name="SSBVhdCreationEndTime">1601-01-01T00:00:00.000000000Z</Data>
<Data Name="SSBBackupStartTime">1601-01-01T00:00:00.000000000Z</Data>
<Data Name="SSBBackupEndTime">1601-01-01T00:00:00.000000000Z</Data>
<Data Name="SystemStateBackup"><SystemState IsPresent="1" HResult="-2139619299" DetailedHResult="-2147024809" /></Data>
<Data Name="BMR">false</Data>
<Data Name="VssFullBackup">false</Data>
<Data Name="UserInputBMR">false</Data>
<Data Name="UserInputSSB">true</Data>
<Data Name="BackupSuccessLogPath">C:\Windows\Logs\WindowsServerBackup\Backup-30-06-2015_09-16-43.log</Data>
<Data Name="BackupFailureLogPath">C:\Windows\Logs\WindowsServerBackup\Backup_Error-30-06-2015_09-16-43.log</Data>
<Data Name="EnumerateBackupStartTime"><TimesList><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /></TimesList></Data>
<Data Name="EnumerateBackupEndTime"><TimesList><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /></TimesList></Data>
<Data Name="PruneBackupStartTime"><TimesList><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /></TimesList></Data>
<Data Name="PruneBackupEndTime"><TimesList><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /></TimesList></Data>
</EventData>
</Event>
Both logfiles were completely empty 1K files.
Referencing MSDN HRESULT structure information: MSDN HRESULT MSDN HRESULT values NTSTATUS values Win32 Error Codes
Checking Detailed HRESULT properties and using the Windows Calculator to translate into HEX from DEC yields
HRESULT = 2155347997 hex = 8078001D HRESULT = -2139619299 HEX = FFFFFFFF8078001D HRESULT = -2139619228 HEX = FFFFFFFF80780064
which I couldn't locate in the referenced information. I thought it was weird that a built in didn't have regular facility code but instead looked like it was all flagged on, etc., but okay.
What's strange is that there's plenty of disk space ( 1.5 TB free ) and write permissions are okay because backup files are created in the folder ( .xml, etc. ) including the VHD, all files are enumerated and indexed prior to the error taking place. I can also successfully backup system state from that sever that the external drive is connected to locally, and I can run system state backup from the server I'm working on over the network to a UNC share on my desktop, but not one to the other. With the exception of a single file error logged in %SystemRoot%\Logs\WindowsServerBackup when backing up to the desktop share.
Error in backup of C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\ during write: Error [0x80070003] The system cannot find the path specified.
I traced WBADMIN.EXE and WBENGINE.EXE using process monitor and the exact moment that the backup fails there is a WriteFile call that returns an INVALID PARAMETER result.
Additionally strange is that the backup had been running to the 2nd volume on the drive and then suddenly it was flagged as having a portion of the system state ( IsCritical=1 ) present and was no longer a valid path to write. I can't disable Volume Shadow Copy on that volume as it's needed for CloudBerry Lab and that seems to be what's preventing the System State Backup from running to the local disk ( I know there is a registry key that can be set to force this KB Article Number(s): 944530, but it seems like there are way too many problems with doing that in this scenario ).
That being said, this is what I see from the disk properties:
But using vssadmin list shadows shows:
C:\Windows\System32>vssadmin list shadows vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool (C) Copyright 2001-2005 Microsoft Corp. Contents of shadow copy set ID: {bb50cbc9-9d0b-4bed-87f4-6bb4393d60d7} Contained 1 shadow copies at creation time: 3/24/2015 12:19:15 AM Shadow Copy ID: {820ea33d-2659-422f-a9ab-1cdeb2ec4b13} Original Volume: (E:)\\?\Volume{ab756977-74c0-11e0-85c2-b499ba011334}\ Shadow Copy Volume: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy3 Originating Machine: COMPUTERNAME Service Machine: COMPUTERNAME Provider: 'Microsoft Software Shadow Copy provider 1.0' Type: DataVolumeRollback Attributes: Persistent, No auto release, No writers, Differential Contents of shadow copy set ID: {e4c5af0d-7624-4506-b120-4f10bbcdef31} Contained 1 shadow copies at creation time: 3/25/2015 12:19:17 AM Shadow Copy ID: {dc45986e-7753-4345-a29a-bcf2d508ff24} Original Volume: (E:)\\?\Volume{ab756977-74c0-11e0-85c2-b499ba011334}\ Shadow Copy Volume: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy5 Provider: 'Microsoft Software Shadow Copy provider 1.0' Type: DataVolumeRollback Attributes: Persistent, No auto release, No writers, Differential ... plus about 75 more of these...
Running the backup using wbadmin to the other server still gives this:
C:\Windows\System32>wbadmin start systemstatebackup -backupTarget:\\COMPUTERNAME\SHARENAME wbadmin 1.0 - Backup command-line tool (C) Copyright 2004 Microsoft Corp. Starting to back up the system state [7/2/2015 3:54 PM]... Retrieving volume information... This will back up the system state from volume(s) Local Disk(C:),Data(E:) to \\COMPUTERNAME\SHARENAME Do you want to start the backup operation? [Y] Yes [N] No y Creating a shadow copy of the volumes specified for backup... Creating a shadow copy of the volumes specified for backup... Creating a shadow copy of the volumes specified for backup... Creating a shadow copy of the volumes specified for backup... Windows Server Backup is updating the backup for deleted items. This might take a few minutes. Found (116) files. Found (5634) files. Found (10787) files. Found (13859) files. Found (18345) files. Found (23126) files. Found (27218) files. Found (42094) files. Found (48699) files. Found (52586) files. Found (56519) files. Found (60455) files. Found (67646) files. Found (74117) files. Found (80317) files. Found (84052) files. Found (91931) files. Found (100599) files. Found (108703) files. Found (117027) files. Found (122210) files. Summary of the backup operation: ------------------ The backup of the system state failed [7/2/2015 3:58 PM]. Log of files successfully backed up: C:\Windows\Logs\WindowsServerBackup\Backup-02-07-2015_15-54-35.log Log of files for which backup failed: C:\Windows\Logs\WindowsServerBackup\Backup_Error-02-07-2015_15-54-35.log The operation ended before completion. The parameter is incorrect.
But I can do the same thing to the share on my desktop successfully. It also seems that fixing these issues only lasts for a few days before the same errors crop back up. I found a specific hotfix for the 'parameter is incorrect' issue, but on installation I received a message that it was not applicable to my system. ( I believe it is 417386_intl_x64_zip ) KB Article Number(s): 2182466
I still get this when attempting to start a new backup to the same location previously attempted, making me think that the problem is somehow related to the CreateFile call.
- System - Provider [ Name] Microsoft-Windows-Backup [ Guid] {1DB28F2E-8F80-4027-8C5A-A11F7F10F62D} EventID 24 Version 0 Level 4 Task 0 Opcode 0 Keywords 0x4000000000000000 - TimeCreated [ SystemTime] 2015-07-02T19:55:15.033279700Z EventRecordID 527 Correlation - Execution [ ProcessID] 13804 [ ThreadID] 4868 Channel Microsoft-Windows-Backup Computer COMPUTERNAME.DOMAINNAME.local - Security [ UserID] S-1-5-18 - EventData VolumeGUID {6B432740-3984-11E0-8EA6-806E6F6E6963} VolumeFriendlyName \\?\Volume{6b432740-3984-11e0-8ea6-806e6f6e6963}\ VhdDeleteReason Backup VHD is corrupt
So I'm running out of ideas for methods of attack. I can't seem to find very specific information on the HRESULTs. Sometimes I end up with an EventID of 5 and an EventID of 517. Occasionally I've seen other values for the HRESULT as well, such as the infamous 'Error enumeration files'. Below are the Process Monitor ( from SysInternals ) tabs for the WriteFile event.
Anyone have any thoughts on this? Help is greatly appreciated.
Seen such errors with various backup apps, usually it's a COM permission issue.