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MohammedSimba
Asked: 2016-02-02 15:30:11 +0800 CST

Can't login to round cube new domain

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I have multiple mail domains boxes on my mail server, and all are working normally,

I configured new mail domain "example.ae" normally on mysql mail db, and the domain's inbox was created on server,

But when i tried to login to my account on the new mail on roundcube, i got the error "login connection to storage server failed"

Round cube's logs were:

[01-Feb-2016 23:00:01 +0200]: IMAP Error: Login failed for [email protected] from 2.2.2.2. Could not connect to newdomain.ae:143: Connection refused in /var/www/webmail/program/lib/Roundcube/rcube_imap.php on line 184 (POST /mail/?_task=login&_action=login)

Note: the application server is separated and hosted on another different server under domain "example.ae", i have no idea why roundcube is trying to imap connect with the app server!

email-server

1 Answers

  1. Best Answer

    I could finally fixed it, Round cube default configuration was resolving the @newdomain.ae to the app server not the mail server,

    I modified the host parameter for both smtp and imap in the roundcube configuration file "config/main.inc.php" $rcmail_config['smtp_server'] and $rcmail_config['default_host'] to the mail server IP, and it finally worked :)

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