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Dave Beer
Asked: 2016-04-14 23:39:13 +0800 CST

How can I add Mandrill SPF record when using Office365 to manage DNS

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Client's DNS is managed by Office 365. Office 365 helpfully creates an SPF record:

TXT @ v=spf1 include:spf.protection.outlook.com -all 1 Hour

Even extra helpfully, this is automatically generated by Office 365 and can't be changed apparently. All I want to do is include Mandrill, but it looks like I'm SOL.

Apart from moving DNS management to another host (which would be painful, but doable), have I got any options?

domain-name-system microsoft-office-365 mandrill

1 Answers

  1. Best Answer

    You have no option but to move the DNS records to another hoster.

    Microsoft won't allow you to change the SPF record once it's created at their end.

    Have additional SPF records you want to add for your domain? If Office 365 manages DNS for your domain, Office 365 handles spam filtering for you. You can't add another TXT record for SPF (spam filtering). To do that, you must set up your domain so that you manage the domain's DNS yourself at an outside DNS host (such as your domain registrar). Then you can set up the SPF record for the domain where you manage DNS for the domain outside Office 365.

    Read here for more information: https://support.office.com/en-us/article/Add-or-edit-custom-DNS-records-in-Office-365-af00a516-dd39-4eda-af3e-1eaf686c8dc9

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