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Tom Burgoon
Asked: 2016-10-06 06:30:30 +0800 CST

Cutover migration from exchange 2007 to exchange online error

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Has anyone ran into this error? If so, what steps did you take to resolve it? I have about 17 users out of 150 that i cannot migrate because of this error.

"Permanent error occurred while accessing user record in Store: Error occurred while accessing user record in Store: Database xxx is not available locally, and connection to Active Manager failed: Server Locator Service call had a communication error.. "

exchange-2007 exchange exchange-migration microsoft-office-365

1 Answers

  1. Best Answer

    It was an issue with DircSync it needed to be re-enabled and the affected mailboxes that said "in cloud" needed deleted in users on 365 then removed using object ID in AAD. once they were removed you use the miisclient.exe from you AAD install to fully import and sync the connectors. Then run a sync with your normal azure AD connect tool

    1. This is all in Azure Powershell Mod, connect-msolservice -credential $msolcred

    2. Get-MsolUser -ReturnDeletedUsers -searchstring [email protected] | fl UserPrincipleName, ObjectID

    3. Remove-MsolUser -ObjectID OBJECTID STRING HERE -RemoveFromRecycleBin -Force (Paste OBject ID in string)

    4. miisclient.exe AD first full import then full sync

    5. miisclient.exe AAD full import then full sync

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