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Justin Gillfeather
Asked: 2017-02-22 16:09:55 +0800 CST

Azure Active Directory Sync Health - "Latest data is not available"

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Anyone uing AD Connect Sync Health in a non-Express setup yet?

I have a the Sync Health agent installed, and connected to AAD, but am getting an error - in the Sync Error applet it shows "Latest data is not available". AD Connect itself seems fine, my objects are syncing aok.

Interestingly, the DC at the on-premise end shows no Event Log entries in the Microsoft Azure AD Sync/Debug and Sync/Operational logs - not only no errors, no entries at all. Maybe its an issue at the on-premise end?

Any suggestions welcomed, Justin

synchronization active-directory health azure

2 Answers

  1. As of right now, two things can trigger this notice:

    1. Need to update to the latest health agent
    2. You have data freshness alerts active on the service

    Update your agent (or turn on auto-update) and verify the connectivity between the agent and the service.

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  2. Best Answer

    I think Jason Ye's answer about the outgoing firewall port was the issue - i can see traffic in the syslog now, but could not before (not even Deny traffic). I'm thinking the health update is so infrequent my logs are rolling over before it happens.

    Working now, thanks all. Justin

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