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Lex
Asked: 2017-04-27 13:30:47 +0800 CST

Enabling ActiveSyncDebugLogging doesn't work

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We have an Exchange 2010 server that's using ActiveSync to sync with iPhone devices. For some reason, random emails are not being synced to the device.

I am trying to review debug logging for the activesync but failing to enable this attribute. Has anyone experience this weird issue, and know the resolution to it?

Set-Casmailbox user1 -ActiveSyncDebugLogging:$true

Doesn't matter how many times or where I run this command, or when I run it for multiple users. I don't seem to be able to modify this attribute. Am I missing something?

Fail to enable ActiveSyncDebugLogging

powershell

1 Answers

  1. Best Answer

    This is a bit confusing since the attribute doesn't seem to show modified when running the normal get-casmailbox command, but adding the -ActiveSyncDebugLogging parameter to that command should confirm it for you.

    Try this on the user you have enabled logging on:

    Get-CASMailbox user1 -ActiveSyncDebugLogging | fl name,*logg*

    You should see that is actually enabled. After which, you can try and reproduce the issue and issue this command to look at the log:

    Get-MobileDeviceStatistics -Mailbox user1 -GetMailboxLog:$true | clip
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