I'm having trouble finding documentation on this RAID controller. The Windows system details aren't very specific. It just says LSI Adapter, SAS 3000 series, 8-port with 1068E
.
The server is an HP Z800.
Here is a screenshot of the device manager:
I initially installed the Intel RST software, but it shows no attached drives.
I then installed the MegaRAID Manager and was able to see the drives.
This is a VM host with multiple company VMs, so I don't want to shut it down just to get the exact model of the card (if it's even visible). How can I find out the exact model of the controller without physical access? What other information can I provide?
EDIT: According to this answer, it looks like SAS is inherently (intended to be) hot swappable. So I've reworded the question.
In the adapter hardware details you should be able to find the PCI vendor and device ID: in Device Manager, open the controller's Properties, go to Details and select Hardware IDs.
Since the
is also a common, generic virtual adapter you have to make sure that you're doing this on the hypervisor, not inside a guest.
Edit:
This caught my eye only on second reading: installed the Intel RST software can't work, you need LSI MegaRAID software for LSI RAID hardware. HPE surely's got it posted on the support site.
Edit2:
From the quickspecs: