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Ezeq
Asked: 2018-06-08 06:20:13 +0800 CST

Office 365 Mailbox of unlicensed user

  • 772

I'm trying to find any softdeleted mailbox that may be in the recycle bin, due to the licence removal (office or Exchange).
Initialy I used Get-Mailbox -SoftDeletedMailbox but the results where null


After this disappointing result I did Get-MsolUser -ReturnDeletedUsers to check if I was really connected,and I got 2 results, deleted 2 other users with mailboxs, now I have 1 result.


Now I have 3 questions:
the initial one: how do I find a mailbox of an user that has lost his licence?,
and a new one: why do I have 1 result when I should have at least 2?,
and a bonus: if they where shared mailbox would it be any different?
BR
Vasco

exchange

2 Answers

  1. Try get-mailbox -InactiveMailboxOnly. Unlicensed mailboxes are not SoftDeletedMailboxes. That only occurs after the user is deleted or the mailbox is deleted.

    Shared mailboxes don’t require a license, so it doesn’t apply here.

    I’m not sure I understand your second question. If you delete a user from Office 365, the associated mailbox will change to SoftDeleted status and the user will show up in the recycle bin. Try get-msoluser -all -ReturnDeletedUsers instead.

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  2. mailboxes whose license was removed become immediately unavailable but are not soft-deleted. Those mailboxes are not visible from the Exchange Admin console, nor set as inactive, unless you set retention/litigation. You do this by running

    Get-MsolUser -UnlicensedUsersOnly | Where-Object MSExchRecipientTypeDetails -eq 2147483648
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