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wildchild
Asked: 2011-02-16 07:09:28 +0800 CST

DS2401 Mcdata switch offline

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I've two DS2401 Mcdata switches. One is pinging fine and accessible while the other is not.switch is not responding to ping or http requests.

I'm remotely managing this switch. Is there a way I can troubleshoot this issue with the operation team?

switch storage

1 Answers

  1. Get a known-working laptop, plug it directly into the SAN switch's LAN port, set the laptop IP accordingly, test, if that works then the problem is downstream of the SAN switch, if it doesn't work it's the IP setup on the SAN switch so fix that.

    If it wasnt the SAN switch then get the same laptop, plug it into the SAN switch's LAN switch port, set the laptop's IP accordingly, test, if this works you have a patching problem (so fix that), if not you have a LAN switch port problem; either a dead port or a misconfigured port/switch.

    The end.

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