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Primoz
Asked: 2011-03-08 14:43:52 +0800 CST

Why I can't se my network printer inside an app accessed via Citrix web client?

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I'm using citrix web client to access some apps and from them I can't print to my network printer. Citrix redirects my local usb atached printer just fine, but it doesn't redirect my network printer.

What do I need to do, that I will be able to use my network printer from citrix ?

Best regards, Primoz.

printing citrix network-printer

2 Answers

  1. Best Answer

    I recommend putting in a ticket to ask the Citrix admin if this is possible with their setup. Depending on the Citrix server version and config many things could be in the way:

    1. Admin has only enabled local printer redirection and not network printer redirection
    2. Admin has not enabled Universal Printer Driver and there is no driver on Citrix for your specific printer.
    3. Admin has set Citrix to try to print to printers directly and you are not on the same network as Citrix and somehow it's tripping Citrix up (I think it should fallback to redirection).

    Note that if you and Citrix are on the same network you should be able to add a printer while in Citrix to print directly from Citrix to that network printer.

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  2. I am not a Citrix expert, just a user of a VPN app, but maybe this helps: In our case, only the Windows Default Printer gets exported to Citrix, and no other. Changing the printer means disconnecting, switching the default printer and connecting again. This is regardless of the printer being connected via network or local.

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