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Accepted
Wesley Murch
Asked: 2011-10-13 13:52:29 +0800 CST

Can't start Apache after attempt to upgrade to PHP 5.3.8

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After attempting to upgrade my PHP version on Windows 7, I cannot start Apache. I get this error message:

The requested operation has failed!

  • I used the Windows installer to upgrade to PHP 5.3.8 from 5.2, afterwards I was unable to start Apache. I had stopped the server before the upgrade.
  • I ensured all virus software was disabled during all upgrade and repair attempts, and rebooted between each. Default installation settings were used in all cases.
  • I did not see anything in error.log
  • I tried the "Repair" option in the PHP installer, as well as different installation settings.

I tried reinstalling Apache, but it did not seem to help and I got this error during the installation:

enter image description here

I see this in httpd.conf:

#BEGIN PHP INSTALLER EDITS - REMOVE ONLY ON UNINSTALL
###PHPIniDir "C:/Program Files/PHP/"
###LoadModule php5_module "C:/Program Files/PHP/php5apache2_2.dll"
#END PHP INSTALLER EDITS - REMOVE ONLY ON UNINSTALL

#BEGIN PHP INSTALLER EDITS - REMOVE ONLY ON UNINSTALL
##PHPIniDir "C:/Program Files/PHP/"
##LoadModule php5_module "C:/Program Files/PHP/php5apache2_2.dll"
#END PHP INSTALLER EDITS - REMOVE ONLY ON UNINSTALL

#BEGIN PHP INSTALLER EDITS - REMOVE ONLY ON UNINSTALL
#PHPIniDir "C:/Program Files/PHP/"
#LoadModule php5_module "C:/Program Files/PHP/php5apache2_2.dll"
#END PHP INSTALLER EDITS - REMOVE ONLY ON UNINSTALL

#BEGIN PHP INSTALLER EDITS - REMOVE ONLY ON UNINSTALL
PHPIniDir "C:/Program Files/PHP/"
LoadModule php5_module "C:/Program Files/PHP/php5apache2_2.dll"
#END PHP INSTALLER EDITS - REMOVE ONLY ON UNINSTALL

...but I have no idea what to do with it.

Nothing I've found on this site has been helpful although I have found similar questions. I'm guessing that more information would be needed from me, but I'm not sure what, but I'm happy to provide it.

How can I resolve this?

windows php apache-2.2 php53

1 Answers

  1. Best Answer

    Since the error message says, that the file "cannot be found", please check the location of your "php5apache2_2.dll" - maybe the installer did something strange and the file is not there (anymore). Further, I'd suggest NOT to use the installer. There are zip-Files for download at php.net. Download and unzip it in your directory "C:/Program Files/PHP/".

    Edit: please also check the windows event log - what does it say?

    If this does not help, try to download PHP 5.3.4 VC6 from php-archive, which is compiled with the legacy visual studio 6 compiler -> "If you are using PHP with Apache 1 or Apache2 from apache.org you need to use the VC6 versions of PHP".

    I hope, this helps!

    • 4