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Groo
Asked: 2016-07-06 03:51:26 +0800 CST

HP Proliant Array Configuration Utility shows 4TB drive size as zero

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I tried adding a pair of 4TB WD RE disks to a HP Proliant ML350 G6 server, but the ACU utility shows them as having a capacity of 0.0 GB.

Is this a known issue? From the documentation for the Smart Array P410 Controller, I believe it should support 4TB drives. I am not planning on using them as a boot drive either, just to add some RAID1 storage to the box.

hp-proliant hp-smart-array

1 Answers

  1. Best Answer

    Definitely upgrade the firmware of your Smart Array P410i controller and the entire server.

    4TB disks are compatible with this server and RAID controller provided you're on the right firmware.

    Please understand that consumer SATA disks will downshift to 3Gbps speeds on this controller, so that's a factor.

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