As IT Support, my team is taking so much time reseting passwords. So, we thought it would be interesting to enable some sort of Password Challenge in Active Directory so users could reset their own passwords, after correctly answering some questions.
Despite we alert users by mail when their passwords are going to expire, they just delete the mail and go on so we think it should be a great idea.
I've seen some commercial products but I'm not sure if there is something built-in or GPL to enable this kind of feature.
Could someone shed some light about it?