Alo's questions

I'm creating an account for one of our support vendors to be able to login to VPN on our Windows 2003 AD domain. There may be multiple engineers logging in to the network, so is there a way to have a single account that can login multiple times?

Otherwise, I would have to create multiple accounts with slightly different names: i.e. support1, support2, etc.

And how can it be configured as such? We don't need transcoding or anything like that, just something between our switch and the internet.