We have a Bobje installation and use crystal reports infoview to share some of our reports with our customers over the internet. Most reports will work ok however any reports that take 'longer' seem to fail. Longer being about 3-4 mins. If we run the same reports on the local network they work fine. In fact we have some reports that take 10-15 mins that return fine locally but not over the internet.
We have been in contact with SAP about this and have not had any satisfactory solution (so far!!). Mostly getting browser and java version. We have also increased as many timeouts as we can but this has had no effect.
We are now at a loss about what to do next. One suggestion is that it may be 'network' related but I am unsure as to where to start on that one. another idea is that it may be an OS socket timeout ??
Additional Information:
- Server RH 4
- Bobje version XI 3.1 fix pack 1.5
- Oracle 10g RAC
Any help would be much appreciated.
James