In troubleshooting connectivity issues, our network team lacks the rights on our servers (Windows and RHEL) to connect and test connectivity (for example, when tweaking a firewall rule, a ticket bounces back and forth as they modify something, then we test, then they tweak it, then we test again, etc.), which extends troubleshooting pretty significantly. Is there a way I can allow them to run these tools from the servers in question with minimal security risk?
I know they could do this if I had TELNET or SSH enabled and they could get command line access, but I'd prefer not to open that large a gap. Is there a small "basic network tools" package I could install on my servers that's accessible via a web interface or TELNET? Just something that gives them to option to PING from that server, test connectivity over ports to other locations, etc.
If there are other solutions or I'm missing something obvious, please let me know.