this is the situation:
messages sent to a DistributionGroup-Universal group are not delivered to the group members. The same message sent to the group + a directly member address is delivered just to that member. For example, here is a example with Get-MessageTrackingLog from a message:
sent: external user
to: [email protected][member1, member2, member3, member4], [email protected]
MessageId : <0001>
EventId : RECEIVE
Timestamp : 14.12.2016 19:03:47
Recipients : [email protected], [email protected]}
RecipientStatus :
MessageId : <0001>
EventId : EXPAND
Timestamp : 14.12.2016 19:03:47
Recipients : {[email protected], [email protected], [email protected], [email protected]}
RecipientStatus : 250 2.1.5 RESOLVER.GRP.Expanded; distribution list expanded
MessageId : <0001>
EventId : TRANSFER
Timestamp : 14.12.2016 19:03:47
Recipients : {[email protected], [email protected], [email protected], [email protected]}
RecipientStatus : {, , , }
MessageId : <0001>
EventId : DELIVER
Timestamp : 14.12.2016 19:03:47
Recipients : [email protected]
RecipientStatus :
MessageId : <0001>
EventId : DUPLICATEDELIVER
Timestamp : 14.12.2016 19:03:48
Recipients : [email protected]
RecipientStatus :
you can see the 250 2.1.5 RESOLVER.GRP.Expanded in the EXPAND event, and later the message is delivered just to member1, which is the only one user addressed in the e-mail out of the group. I believe the DUPLICATEDELIVER event is because member1 is addressed 2 times (inside the group and directly).
Finally, the e-mail was not delivered to the group members (and the sender didn't receive any NDR) and I don't understand why (it's a DistributionGroup-Universal, not DDG)
UPDATE: I tried again (from a different external account) and now the e-mail was delivered first to member1, and after to all group members, except member1 because is a duplicate message. I believe this is the right behavior:
MessageId : <0002>
EventId : RECEIVE
Timestamp : 21.12.2016 7:05:02
Recipients : {[email protected], [email protected]}
RecipientStatus :
MessageSubject : test mail
MessageId : <0002>
EventId : EXPAND
Timestamp : 21.12.2016 7:05:02
Recipients : {[email protected], [email protected], [email protected], [email protected]}
RecipientStatus : 250 2.1.5 RESOLVER.GRP.Expanded; distribution list expanded
MessageSubject : test mail
MessageId : <0002>
EventId : TRANSFER
Timestamp : 21.12.2016 7:05:02
Recipients : {[email protected], [email protected], [email protected], [email protected]}
RecipientStatus : {, , , }
MessageSubject : test mail
MessageId : <0002>
EventId : DELIVER
Timestamp : 21.12.2016 7:05:02
Recipients : [email protected]
RecipientStatus :
MessageSubject : test mail
MessageId : <0002>
EventId : DELIVER
Timestamp : 21.12.2016 7:05:02
Recipients : {[email protected], [email protected], [email protected]}
RecipientStatus :
MessageSubject : test mail
MessageId : <0002>
EventId : DUPLICATEDELIVER
Timestamp : 21.12.2016 7:05:02
Recipients : [email protected]
RecipientStatus :
MessageSubject : test mail
The original problem happened the last week, concretely from only one external address, and I see others emails to the group (from others external users) had been delivered to all group members. I tried now the combination of group + member1, how was in the problematic message for check if the noise come from the duplicate message, but I see there is delivered to everybody, so, I don't know what can be...