Background information:
I currently manage a series of computer labs (127 machines running Windows 7 x64 Enterprise) for the engineering school of a university. These machines are used constantly by ~2000 undergraduate students. We use Symantec Ghost Solutions Suite 2.5 to image these machines every 2-3 weeks. Currently, we manually create a profile with all of the first-run settings, bookmarks, etc that students need, and then copy it over to the default profile (overwriting it). That way, when a student logs in, they get all of the settings they need. Back in the XP days, there was a neat little GPO setting that would delete user profiles at logoff. This way my machines wouldn't become filled up with hundreds of profiles.
There is a group policy setting to delete profiles that are older (inactive) than X number of days on shutdown (as opposed to the older XP 'on log off' policy). This does not appear to work, or even do anything at all. I've found a bunch of useless threads on Microsoft community sites detailing others with the same problem, but no solutions so I turn to you guys for help :-). Some have suggested that there might be a bug that causes the 'modified since' date to change on all of the stored profiles.
My Question:
- Has anybody else experience this problem and found a workable solution?
- If not, has anybody contacted Microsoft support and gotten an answer (positive or negative) regarding this? I don't want to unnecessarily waste a support incident if I don't have to.
Thanks for your help!