I've installed FileZilla Pro Server to host my FTP/SFTP site.
If I try to log into the SFTP server using FileZilla client, it works just fine.
But we have another company trying to log in and they are getting errors.
2022-11-29 13:25:39.207 FTP< CONNECT ftp.domain.com:22
processLoginCommand(): Exception while Connecting for InbdProfId: 5915 UserName: XXXXXXXXXedi
Exception: com.transentric.agilink.ftp.core.exception.TransentricSSHException: com.sshtools.ssh.SshException: Failed to process key exchange [com.sshtools.ssh.SshException] [com.sshtools.ssh.SshException]
We have been unable to figure out why.
FileZilla has some public/private key stuff that can be set up. I'm not doing any of that. I was thinking that, since I can log in using FileZilla client using a regular username and password, that it shouldn't be necessary.
But there is a public key section in FileZilla Server. Does anyone know when this key is required to be set up?