I'm running a mail server for about 30 people. I have had zero issues with it. But last week, several users began reporting an error in their email client, Outlook:
Checking the server mail log around the time of the error, I could only find these entries all happening around the same time. I'm not even sure if these entries are related to the Outlook error (doesn't seem to have anything to do with smtp) but the fact that the connections are closed all around the same time and the long "waiting for input" times looks suspicious:
81218 Jan 18 11:56:56 ip-172-30-0-131 dovecot: imap(t.olixxxx)<3739040></Z84+joPNhRsOgYu>: Connection closed (IDLE running for 0.001 + waiting input for 1175.376 secs, 2 B in + 10 B out, state=wait-input) in=182 out=172366 deleted=0 expunged=0 trashed=0 hdr_count=0 hdr_bytes=0 body_count=0 body_bytes=0
81219 Jan 18 11:56:56 ip-172-30-0-131 dovecot: imap(s.damxxxx)<3739037><iQY3+joPottsOgYu>: Connection closed (IDLE running for 0.001 + waiting input for 1174.763 secs, 2 B in + 10 B out, state=wait-input) in=182 out=799331 deleted=0 expunged=0 trashed=0 hdr_count=0 hdr_bytes=0 body_count=0 body_bytes=0
81220 Jan 18 11:56:59 ip-172-30-0-131 postfix/smtpd[3740240]: warning: hostname 179.hosted-by.198xd.com does not resolve to address 45.129.14.179: Name or service not known
81221 Jan 18 11:56:59 ip-172-30-0-131 postfix/smtpd[3740240]: connect from unknown[45.129.14.179]
81222 Jan 18 11:57:00 ip-172-30-0-131 dovecot: imap(j.pomexxxxx)<3739095><k7z3/zoPqLdsOgYu>: Connection closed (IDLE running for 0.001 + waiting input for 1078.221 secs, 2 B in + 10 B out, state=wait-input) in=165 out=801497 deleted=0 expunged=0 trashed=0 hdr_count=0 hdr_bytes=0 body_count= 0 body_bytes=0
81223 Jan 18 11:57:00 ip-172-30-0-131 dovecot: imap(a.cerxxxxx)<3739042><JCXQ+joPu5JsOgYu>: Connection closed (IDLE running for 0.001 + waiting input for 1169.527 secs, 2 B in + 10 B out, state=wait-input) in=182 out=303618 deleted=0 expunged=0 trashed=0 hdr_count=0 hdr_bytes=0 body_count=0 body_bytes=0
81224 Jan 18 11:57:00 ip-172-30-0-131 dovecot: imap(h.foxxxxx)<3739034><kpEo+joP9g5sOgYu>: Connection closed (IDLE running for 0.001 + waiting input for 1180.675 secs, 2 B in + 10 B out, state=wait-input) in=194 out=1927 deleted=0 expunged=0 trashed=0 hdr_count=0 hdr_bytes=0 body_count=0 bo dy_bytes=0
81225 Jan 18 11:57:00 ip-172-30-0-131 dovecot: imap(dxxxxxx)<3739057><xljV/DoPPnZsOgYu>: Connection closed (IDLE running for 0.001 + waiting input for 1135.454 secs, 2 B in + 10 B out, state=wait-input) in=182 out=458253 deleted=0 expunged=0 trashed=0 hdr_count=0 hdr_bytes=0 body_count=0 bod y_bytes=0
The errors aren't happening all the time for users but often enough to be annoying. I'm running dovecot and postfix on Debian bullseye.