I just rolled out a few Windows 7 x64 machines and ran into this issue where non-admin users are unable to add printers hosted on a windows 2003 server. It works fine on a 2008 server. The issue appears to be with the point and print system. A user will attempt to add the printer, a prompt will come up requiring the user to elevate privileges in order to install a driver, and will fail citing 'access denied'.
I found the group policy setting Point and Print Restrictions:
When the policy setting is disabled:
-Windows Vista computers will not show a warning or an elevated command prompt when users create a printer connection to any server using Point and Print.
So I disabled it, verified that the policy was being picked up using rsop, but it still does the same thing. I've also tried the following:
- Recreating the printers using newer drivers
- Adding the printer using 32 bit drivers on the 2003 machine, then adding the 64 bit drivers on a Windows 7 machine
- Adding the printer from a windows 7 machine using print management
None of these things work. The security settings are no different than the working printers. Help?
