We are investigating an issue whereby on occasion our email system and our customer's email system occasionally do not receive a copy of a third party invoice. We are using Google Apps and don't have access to inbound SMTP logs but the email is definitely not in our All Mail.
The third party provided the following SMTP logs. Do they verify with certainty that the email was delivered? (email prefixes replaced)
2011-09-18 11:40:02 To:[email protected] Stat:Sent Full Details
2011-09-18 11:40:01 from=<[email protected]>
2011-09-18 11:40:02 to=<[email protected]> stat=Sent (ok: Message 622358550 accepted)
2011-09-18 11:40:03 to=<[email protected]> stat=Sent (OK 1316360403 c8si9093664pbl.43)
Sep 18 11:40:03 mail3 sendmail[24063]: p8IFe1vP024060: to=<[email protected]>, delay=00:00:02, xdelay=00:00:01, mailer=esmtp, pri=159505, relay=aspmx.l.google.com. [74.125.53.26], dsn=2.0.0, stat=Sent (OK 1316360403 c8si9093664pbl.43)
Sep 18 11:40:02 mail3 sendmail[24063]: p8IFe1vP024060: to=<[email protected]>, delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=159505, relay=mx.cogeco.ca. [216.221.81.26], dsn=2.0.0, stat=Sent (ok: Message 622358550 accepted)
Sep 18 11:40:01 mail3 sendmail[24060]: p8IFe1vP024060: from=<[email protected]>, size=9505, class=0, nrcpts=2, msgid=<[email protected]>, proto=ESMTP, daemon=MTA, relay=cleopatra.softvoyage.com [172.28.73.12]