We have a problem with spelling suggestions from our Google search appliance. For a particular search term, it offers a completely incorrect spelling suggestion, which, apart from being unhelpful, is at odds with the otherwise carefully managed tone of our web site. The word is present in some documents, but is completely unrelated to the search term.
From what I have read so far, spelling suggestions are not something that you can explicitly manage, but are gathered from within the corpus the GSA is indexing. We can see that it's not a default result, because the index of our development systems doesn't offer this suggestion.
The Google documentation says: "You cannot edit the search appliance's spelling dictionary." It then goes on to list some other options for improving searches, none of which seems to include being able to remove or prevent such spurious suggestions.
So what are the options? Can we directly influence the spelling suggestions for a specific word or words in some other way? Can we get the machine-learning system to forget what it's learned so far? Are there other possible solutions?