TonyB's questions

We are trying to move from Cisco Unity to Exchange 2010 SP1 Unified messaging.

Our goal is to keep everything as similar as possible. With unity our Auto Attendant greeting is something like this:

"Thank You for calling. If you know your parties extension you may dial it at any time. For Support press 1, for Sales press 2."

In the exchange auto attendant we can't figure out how to make the "dial the extension at any time" part. We have "Allow Caller to transfer to users" enabled and NameLookupEnabled set to false but when there are key mappings enabled on the dial plan it requires you to hit # (pound) before dialing an extension.

Is there any way to have an Exchange Auto Attendant allow the caller to enter an extension without having to hit the pound key with key mappings enabled?

Is there anyway to rename a SSRS database? I am moving from SSRS 2005 to 2008 but want to fully test before I cut over to the new server.

The plan was to create a copy of the SSRS database and point the 2008 instance at the new DB. That appears to work fine except event tough the configuration UI says I'm connecting to the new DB (and I confirmed with SQL Profiles that there are queries hitting the new DB).

However there are errors in the log file that show that its hitting the old DB and the old TempDB.

Is there anyway to tell SSRS to use the new DB name? I searched in all the config files and I don't see the old DB name anywhere.