Angel Castillo's questions -server

Angel Castillo

Asked: 2022-11-04 10:36:25 +0800 CST

CRM 2016: There is no Email Configuration under Settings

I'm trying to create an Email Server Profile as described in this article:

https://learn.microsoft.com/en-us/previous-versions/dynamicscrm-2016/administering-dynamics-365/mt703269(v=crm.8)?redirectedfrom=MSDN

When I go to Settings --> There is no Email Configuration tab/icon, etc. showing in this area

What's missing? or is there some other configuration that needs to be changed to show it? I have both System Administrator and System Customizer roles assigned to my account.

The version we're running is:

Microsoft Dynamics 365 Version 1612 (8.2.2.112) on-premises

CRM 2016: There is no Email Configuration under Settings

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